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            Background: Software engineering requires both technical skills and creative problem-solving. Blind and lowvision software professionals (BLVSPs) encounter numerous workplace challenges, including inaccessible tools and collaboration hurdles with sighted colleagues. Objective: This study explores the innovative strategies employed by BLVSPs to overcome these accessibility barriers, focusing on their custom solutions and the importance of supportive communities. Methodology: We conducted semi-structured interviews with 30 BLVSPs and used reflexive thematic analysis to identify key themes. Results: Findings reveal that BLVSPs are motivated to develop creative and adaptive solutions, highlighting the vital role of collaborative communities in fostering shared problem-solving. Conclusion: For BLVSPs, creative problem-solving is essential for navigating inaccessible work environments, in contrast to sighted peers, who pursue optimization. This study enhances understanding of how BLVSPs navigate accessibility challenges through innovation.more » « lessFree, publicly-accessible full text available April 27, 2026
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            Cha, Yoonha; Jackson, Victoria; Kohl, Karina; Prikladnicki, Rafael; van_der_Hoek, André; Branham, Stacy (, ACM)Existing commercial and in-house software development tools are often inaccessible to blind and low vision software professionals (BLVSPs), hindering their participation and career growth at work. Building on existing research on Do-It-Yourself (DIY) assistive technologies and customized tools made by programmers, we shed light on the currently unexplored intersection of how DIY tools built and used by BLVSPs support accessible software development. Through semi-structured interviews with 30 BLVSPs, we found that such tools serve many different purposes and are driven by motivations such as desiring to maintain a professional image and a sense of dignity at work. These tools had significant impacts on workplace accessibility and revealed a need for a more centralized community for sharing tools, tips, and tricks. Based on our findings, we introduce the “Double Hacker Dilemma” and highlight a need for developing more effective peer and organizational platforms that support DIY tool sharing.more » « lessFree, publicly-accessible full text available April 25, 2026
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